Make Product Successful With World's First Financial UX Design Agency

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4.8 ✩

Average Rating of Apps Designed

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Interface Screens Architected

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FIs  Served in 23 Countries

UXDA Services

UXDA Financial Design Methodology

will bridge the gap between

Fail and Success

Our architects and designers will execute key UX design processes to make your product user-centered. Together we  will turn your Product Idea into  a tailor-made intuitive Interface Prototype and Design System. It will become a clear end-target to put your development team on the same page.

UXDA's disruptive financial  design methodology instead of the usual approach will match your product to user needs, drastically speed up the time to market, will save resources and will protect your product from failures worth millions.

Design of

Success Strategy

  • Stakeholders Research
  • User Needs, Pains & Product Analysis
  • User Journey Mapping & UX Strategy

Design of

Delightful Experience

  • User Scenarios and Flows
  • Intuitive Architecture
  • Smooth and Frictionless Interaction

Design of

Attractive Interface

  • Cutting-Edge Visual Language
  • Related UI Trends and UI Patterns
  • Design System of UX/UI Assets

Disruptive UX/UI design solutions

  • Fintech
  • Challenger Banks
  • Consumer Digital Banking
  • Corporate Digital Banking
  • White-label Banking
  • Core Banking
  • Cryptocurrency Startups
  • Wealth Management
  • Payments
  • Lending
  • FX Trading
  • ATM Solutions
  • Insurance
  • Investment
  • Robo-advisors
  • Personal finance (PFM)

Humanizing Finance Through Design

Multi-awarded UX Design Agency has chosen by 60+ leading Financial Institutions from 23 countries because of our unique Financial Design methodology that includes design thinking approach, user experience design and research of human psychology - needs, behavior and feelings.

Our disruptive process is based on 3 key values:

  • Empathize

    Reach the maximum of your service value by relating to what exactly your customer needs and expects.

  • Simplify

    Strengthen your customers loyalty and engagement by making the service easy to use and self-evident.

  • Enjoy

    Make the users passionate about your service using a design that is pleasant to use instead of dull and complex.

how UXDA works

Let us show you how UXDA will help your service retain and attract more customers

What some of 60+ clients are saying about UXDA?

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It was very easy to deal with UXDA. They are friendly, approachable, adaptable and always on top what they deliver. Account Management was excellent and very engaged in a regular communication. We were happy we got everything we looked for.

Innovative omnichannel banking software provider for banks all around the world

Safety Guarantee

  1. Complete privacyWe understand that our clients’ competitive advantage depends on their strategic data privacy, and we never disclose it to third parties.
  2. Storage securitySensitive information about our clients’ services and work processes are kept on secure devices under strict access control.
  3. Legal protectionWe pride ourselves on providing legal guarantees of our clients' data safety, covered by a confidentiality agreement and 500K insurance.
  4. Confirmed trustworthyWe are trusted by dozens of financial companies and banks around the world, and we are highly motivated to continue to earn their trust.
  5. Full authenticity
    We deliver tailor-made design solutions based on our clients’ unique business models. Since their models are distinctly unique, a copy/paste is never the solution!

How can UXDA help you?

Discover the best ways to maximize the value of your product UI design:

  1. Hire the UXDA team as a part of your in-house design You will get all of the necessary UX design work from experienced financial design professionals working as a part of your product team. Daily check-ups, hourly reports, cloud based interactions — you have full "flight control" of UX services provided by UXDA design studio for your FinTech or bank design. Even if you have an in-house UI designer, that person usually can`t give the required attention to UX services because of routine overload. As your outsourced innovation lab, our UX design firm can provide UX research, UX strategy, and "design thinking" to make your digital bank design or FinTech startup frictionless. UXDA also could deliver cutting edge user interface based on your FinTech or digital bank design guidelines. Our UX/UI designers and architects are not only helping to create financial user experience design, but also driving your current in-house team to adopt the best practice of a user-centered approach. Our commitment to long-term cooperation ensures you will get the deliverables you need in the way that works best for your financial service success.
  2. Complete, tailored financial User Experience design from scratchUXDA delivers financial UI (user interface) solutions based entirely on the client business model and target customer needs. To do so, our UX consultants and UI/UX designers conduct user research, business analysis and a service audit of existing FinTech, digital bank or other financial service design. The resulting insights about the customer experience are incorporated into the UX strategy, ultimately producing the best possible financial service user experience. Going through those steps alongside UXDA design studio enables your team to expand competence in design thinking and financial UX design, subsequently ensuring further in-house product development from the customer perspective. As a result of our user experience design agency services, you will get a clickable financial service design prototype and a FinTech or a digital bank design assets that your developers can implement with your backend.
  3. User Interface design based on your wireframes and IA If you have already developed a UX strategy, created wireframes and Information Architecture, UX Design Agency can deliver a cutting-edge UI/UX design based on that groundwork. UXDA design lab can also adopt your Informational Architecture and layouts to a variety of platforms (web, tablet, mobile, wearable). Together with our UI/UX designer work, you will also benefit from our UX design firm expertise. In the process, our UX architects and designers will examine your project and suggest UX and usability improvements to implement design thinking. As a result from UXDA financial design studio you will get a clickable omni-channel UI prototype and a FinTech or a digital bank design assets that your team can implement with your backend to ensure excellent financial customer experience.
  4. Scale your service with support of UX/UI design We are committed to long-term cooperation. In contrast to other firms, our work does not end when the first financial UI (user interface) version is delivered. By performing continuous user testing and collecting feedback, UXDA innovation lab gains UX design improvement insights. As your outsourced team of UX/UI designers, we are always staying tuned and delivering service changes your financial technology needs for optimization or scaling. UX Design Agency is ready to help in full, whether you are ready to completely reinvent your services interface to ensure the best possible financial user experience for your customers, or whether you would prefer to start with a smaller service improvement project. As one of the best UX design firms, we ensure FinTech and digital bank design solutions worldwide. Our FinTech and banking UX design portfolio includes financial services operating in Silicon Valley, New York, Los Angeles, Boston, Tel Aviv, London, Chicago, Seattle, Berlin, Singapore, Paris, Moscow, Amsterdam, Stockholm, San Francisco, Tokyo, etc.
  5. Consultations and third-party UX expertiseSome of UXDA’s clients already work with other UX/CX (user experience/customer experience) design firms which include CX/UX architect and UI/UX designer(s). These clients hire UXDA to obtain an independent third-party opinion. Hiring our user experience agency as your UX consultant allows you to get an alternative point of view, as you work to achieve the best possible financial UX strategy and solutions. Hiring UXDA design studio as your independent UX consulting experts can also be a good way to open new product opportunities through UX services and implement latest digital banking trends. So, if you want to try us, you can start with a financial user experience consultancy and few screens delivery of your financial service design. If the results are useful for you, our user experience design agency would be happy to intensify collaboration.


Frequently asked questions about UX Design Agency services

What Is User Experience (UX) Design?

Today the average user has to interact with a huge amount of data and services on the Internet. Understanding and managing such a rich and diversified digital user experience is a significant challenge. To ensure simple and clear financial service design for users, our UX design firm delivers empathy based financial user experience engineering. Instead of traditional design approaches that are based on UI designer inspiration, UX design takes into account user behavior and cognitive psychology including personas, scenarios, intentions, needs, and habits. Before initiating a FinTech or a digital bank design, UX Design Agency (UXDA) conducts a variety of original research and tests to step into "customers' shoes".

As UX/UI designers we go even further in our design thinking. We believe that in today’s market, UX based web design is the best way to convert visitors into loyal clients. That is why our UX design firm created holistic UX design step-by-step methodology, which is driven by business needs, identity, and positioning; user behavior, emotions, and cognitions; product functions, service design, and content. As User Experience design is only a part of a larger user journey called Customer Experience (CX), our UX designer also takes into account offline factors that affect customer behavior when using FinTech or digital bank solutions.

Doing so allows our UX consultants and UI designers to architect not just a pleasing user experience, but the best banking software or FinTech design solution to ensure high conversion and customer engagement. Examples can be viewed in our UI/ UX design portfolio. User experience is not only about a FinTech or a digital bank user interface design; UX design also includes marketing, business consulting, research, testing, psychology, system analysis, and strategy. UX Design Agency can provide CX & UX Strategist, UX Architect, UX Consultant, IA Specialist, Web UI/UX Designer, Mobile UI/UX Designer, User Experience Expert, Interaction Designer, Usability Researcher, UX Analyst, Product Manager services with experience in Fintech, Challenger Banks, Consumer Digital Banking, Corporate Digital Banking, White-label Banking, Core Banking, Cryptocurrency Startups, Wealth Management, Payments, Lending, FX Trading, ATM Solutions, Insurance, Investment, Robo Advisors, Personal finance (PFM).

What Is User Interface (UI) Design?

Basically, User Interface (UI) is the visual part on your desktop or mobile screen that allows you to interact with a computer or software. UI determines how your commands are given to the computer or the application and how information is displayed on the screen.

Usually financial services design includes different menus, forms, and icons, but for programmers all of this can be textual…that means that the financial software developer can’t properly complete the UI designer work. Either way, to ensure a pleasant financial user experience, UI must be intuitively understandable, simple and based on design thinking. This is a must-have for the best online banking software solutions or for any FinTech startup.

To achieve that, our UX consultants and UI designers work as a part of your team, to execute UX services including research, architecting, web design, mobile app design, tablet design, wearable design, and testing. Our UX design work, experience, and expertise are critical for delivering solutions that drive significant changes in banking, FinTech, payments, forex, CFD trading, fast loans, and insurance.

Financial user interface is one of the most important parts of any banking software or FinTech application. If a UX architect and a UI/UX designer did a great job, the customer will easily be able to not only use the program, but also enjoy delightful customer experience. In today’s market, a complex service with powerful digital solution but an awful UI design has little value. You can find some FinTech and digital banking trends examples from our user experience design agency financial services design based on customer-centered philosophy in our UI/ UX design portfolio.

Do you provide Usability Testing?

Every solution UX Design Agency provides includes two stages of usability testing: wireframe prototyping and beta testing. However, if you're unsatisfied with your existing digital solution sales performance, our UX design firm offers a full suite of UX methodology and expertise. Our UX design company will work with you to ensure a financial service design solution that includes everything you need to deliver the best financial user experience for your customers.

With user experience design agency usability testing, you will be sure whether your website or mobile application is user-friendly and simple to use. Usability engineering helps our clients discover opportunities to grow KPI’s, ROI, and profit through their FinTech or digital bank design solution in 3 months or less. From 200 usability elements that could increase revenue, it is often difficult for our clients to understand how much they have missed on their current financial service design without enlisting the help of a financial UX designer.

Do You Implement Interaction Design Into Graphical User Interface (GUI)?

First of all let’s clarify what financial interaction design is. Wikipedia tells us that it’s "about shaping digital things for people’s use", alternately defined as "the practice of designing interactive digital products, environments, systems, and services." So, the main focus is on user behavior with an aim to create goal-oriented FinTech or digital bank design that satisfies the needs and desires of the people who will interact with a product or service.

Before starting to create any Graphical User Interface (GUI), our UX Design Agency team conducts diverse business, user behavior, and product research. After all data collection and analysis is complete, we create a Customer Journey Map, which unites hundreds of different customer experience and user experience puzzles and paths into one clear picture. This gives us overall customer experience insights about information architecture, and the interaction design our UX designer must implement into an exact FinTech or digital bank design solution.

As you can see, user-centered approach for financial services design is not just a trendy phrase for our UX design firm team. For us, user-centered design is the result of a demanding, customer-experience driven, comprehensive interface design process. Only in this way we can be sure that financial UX Design Agency develops GUI design that will bring maximal conversion to our clients and satisfaction to the end-users. In other words, interaction design is a «must have» for any user-centered UX designer.

Do you offer only the online banking UI design that's shown in your UX design portfolio?

UX Design Agency team members’ overall UI/UX design portfolio includes hundreds designs, web solutions and startups in 10 years of experience. As the first and award-winning UX Design Agency for finance we are sharply focused on the financial industry and delivered dozens of  different FinTech and digital bank designs. Of course, our UX design firm is able to deliver user experience-based user interfaces for any financial service, but the complexities of online banking and FinTech startups provide us with the best challenge to develop our approach and possibilities. Traditional online banking solutions often uses really confusing information architecture with old-fashioned design, and our UX Design Agency team enjoys reinventing it for the best online bank design that provide outstanding banking customer experience.

Why does a money dashboard have to be boring? We want digital bank design to inspire and engage customers. You can see how online banking customer experience could be reinvented for millennials in UX Design Agency’s frictionless bank of the future UX/UI design case-study. This digital bank design UX/UI concept shows future banking solution architected for an iPad and includes an omni-channel banking UX design with a mobile app and wearable UI which fulfill best banking software trends.

Without a doubt in our digital age FinTech startups and best online banking software must be omni-channel capable. Today, most people use smartphones and tablets more often than traditional desktop computers. So, if we are talking about best banking software, it must be omni-channel and include responsive desktop internet banking, an iPad app, a mobile banking application, and a wearable app (Apple Watch).

Our UX design firm’s digital banking UX concept shows that even for such a complex solution, a digital bank design can be simple and delightful. You can already see it in personal finance management FinTech apps, so why don’t challenger banks use this approach?

Traditional banking design solutions are too complex and not easy to change because of the legacy, but a pleasant user experience is worth the effort. Design thinking based challenger banks will disrupt the industry in the near future, competing with FinTech. Maybe our children will never see bank branches because all bank services will be remotely available.

In terms of banking trends - internet banking was only the first step, and now it is past. The next one is mobile banking, and a lot of us are using it already. Believe it or not, soon we will also use digital banking with wearables and AI driven voice processing, because everyone needs an easy and simple way to manage their money. And this is right for every digital bank, FinTech service or digital startup, including your own. So, let`s work together to find the best FinTech and bank design UX/UI solution for your customers.

Can you develop mobile app UX/UI design?

Mobile application architecting requires very specific goals and a clear financial UX design strategy. Complications for UX design start when we have to insert huge banking software functionality into a very compact mobile UI/UX design. The research findings are clear: users are spoiled and they don’t spend time on complicated things. If a user cannot understand an application within a few seconds, they never use it.

Making the perfect bank design UX/UI is especially important for banking software or disrupting FinTech app development with lot of important functions. Most users are not financial experts – it is easy to confuse them. So, the main aim of financial service design in UXDA innovation lab is to use design thinking to solve this problem. Finance application UX design needs to lead the user through the best services whenever they require one. And it all has to happen naturally, intuitively, even if it is first time of using a finance app in their customer experience.

Our user experience agency UI/UX architecting methods provide all the necessary tools to reach goals and satisfy users with a delightful FinTech or bank mobile app UX design. You can find latest digital bank design trends in our Mobile-Only Challenger Bank UX concept or see some FinTech design examples in our UI/ UX design portfolio.

So, it is necessary to conduct in-depth research to understand business and user needs for prioritizing key smartphone app functions and make them incredibly simple to find and use, through excellence in UX design. This is what customers want from any mobile app UI/UX, and this is what we believe we have mastered in our UX design firm!

Didn't find an answer? Send your question to  info@uxdesignagency.com

Alberts Pumpurs
Account Director & UX Architect

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