10 Painful Real-World Examples of How Banking's Legacy Destroys Customer ExperienceOct 16 2018
Out of date back-office systems hold banks back from digitizing and providing the best user experience. We collected a number of real-life cases that demonstrate the dramatic impact inner culture has on customers.
Success in Digital Transformation Depends on Mindset (+20Min Video)Aug 06 2018
We are witnessing how digital technology disrupts the financial industry. Placing the focus on customer expectations and behavior completely changes the rules of the game ─ something that new technology implementation is not achieving for everyone. Why?