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Capgemini and Efma released their annual Retail Banking Report and there are 3 key findings about banking user experience.
This year, 413 European companies were nominated for European FinTech Awards TOP100 and UXDA entered TOP3 in category of Digital banking Innovation.
Why people are bad at understanding and planning finances? People are frustrated by financial services, but banking technology have a solution.
Design Thinking is needed to adapt banking services to the new world. In a human-centered economy your service has to be user-centered.