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UX Case Study

Mobile Banking UX Case Study: From Hated to Loved

It took one year for the Bank of Jordan’s mobile banking app to go from a 2.8 to 4.7 star rating on Google Play. How? By teaming up with UXDA to create a comprehensive UX transformation.

UX Design Success Story: Shaping the business mentality

UXDA review by ITTI Digital for which UXDA delivered a UX transformation of a 15-year old core banking solution.

UX Design Success Story: Constant High-Quality Results

What does it feel like to work with the world's leading financial design agency? In a series of articles, we are inviting you to join the journey of our clients and explore their insights collected by Clutch about the work of UXDA.

UX Case Study: Core Banking Digital Transformation Allows to Expand Globally

With ITTI Digital’s permission, we are sharing an exclusive step-by-step case study on designing a next-generation banking back office that will definitely become a game changer in the industry.

What is a UX case study?

The definition of a UX case study includes an in-depth overview of the user experience design process in the creation of a digital product. Usually, a UX case study consists of a main challenge description, detailed UX engineering story, solution explanation and examples of UX and UI deliverables. 

UX case studies are used for sharing and learning the best design practices, experiences, insights and methods. This is a very popular form of self-education. 

The digital banking UX case study, provided by practicing professionals, is extremely rare because of confidentiality and NDAs. Usually, the user experience case study in finance is based on a unique domain challenge and describes a solution for a specific type of financial challenge (e.g., the concept of mobile banking, omni-channel banking case study, commercial banking case study or even a case study for a Fintech neobank solution).


Below you will find the best banking and Fintech UX case studies created by the UXDA team of experts with the aim of inspiring the industry to humanize finance.



UX Success Story: Superb Communication and Deliverables

Looking for a way to engage your users with the best possible financial design but don't how? What does it feel like to work with the world's leading financial design agency? In a series of articles, we are inviting you to join the journey of our clients.

Mobile Banking Case Study: How to Design The Most Beautiful Banking App (2020)

The challenge of Light Bank was to design a concept of the simplest and the most beautiful banking design in the world, at the same time keeping the full-scale banking functionality.

What Do the Financial Experts Say About UXDA's Work?

You will be surprised to hear what our customers reveal about UXDA work process in independent Clutch research. I am happy to announce that UXDA’s NPS (Net Promoter Score) has reached 76 points — the same level as Apple, Amazon, and Netflix.

Fintech Case Study: Mobile Banking App Design for Neobank UX

In this Fintech inspired UX case study you will find how to design mobile banking app for digital-only neobank, described step-by-step.

Digital Banking Case Study: UX Design of Future Online Banking

78% of the time that customers spend on offline banking services is wasted. Check FinTech UX case study to find UXDA's vision of "Future Banking".