It took one year for the Bank of Jordan’s mobile banking app to go from a 2.8 to 4.7 star rating on Google Play. How? By teaming up with UXDA to create a comprehensive UX transformation.
UXDA is selected to demo at the FinovateEurope 2019 conference in London. Previously organizations such as Google, Capital One, Apple, American Banker, Barclays, Business Insider, CNBC, Deloitte, Ernst & Young, Forbes, JP Morgan Chase have attended.
The challenge of Light Bank was to design a concept of the simplest and the most beautiful banking design in the world, at the same time keeping the full-scale banking functionality.
In this Fintech inspired UX case study you will find how to design mobile banking app for digital-only neobank, described step-by-step.
We can define mobile banking design as planning and drawing a banking services user interface for mobile channels, such as smartphones. Today, mobile banking has quickly become the most demanded channel for serving customers. More and more banks establish mobile banking development as their number-one priority in their budgets.
To design the best mobile banking app is not enough to explore mobile banking trends. You need to focus your mobile banking solutions on your customer needs and expectations. And, this is not just about the features of mobile banking; it's about everything that could impact the user experience (UX) and their willingness to use your service in the long term.
That is why neobanks design only mobile banking services prioritizing UX research, key user scenarios, information architecture, main user flows, mobile banking UI design and UX testing. Only after this mobile banking UX design stage is achieved is it possible to start developing a mobile banking application. Otherwise, it can end the same as in construction without blueprints─the “building” will turn to ruins.
Below read the best UXDA articles about mobile banking interface design and mobile UX engineering.