Can you improve the customer experience of your financial app in just a few days? In our four-article series, we guide you through 20 examples that demonstrate how it's possible to quickly improve the customer experience of your financial product using the power of financial UX design.
Finance companies could upgrade their banking ecosystem to a mobile banking Super App using 10 Fintech trends.
You can instantly increase the overall user satisfaction by easing their most common struggles. In fact, by reading this article, you can detect improvement points using the power of the financial UX design, thus achieving great results with little effort.
It took one year for the Bank of Jordan’s mobile banking app to go from a 2.8 to 4.7 star rating on Google Play. How? By teaming up with UXDA to create a comprehensive UX transformation.
We can define mobile banking design as planning and drawing a banking services user interface for mobile channels, such as smartphones. Today, mobile banking has quickly become the most demanded channel for serving customers. More and more banks establish mobile banking development as their number-one priority in their budgets.
To design the best mobile banking app is not enough to explore mobile banking trends. You need to focus your mobile banking solutions on your customer needs and expectations. And, this is not just about the features of mobile banking; it's about everything that could impact the user experience (UX) and their willingness to use your service in the long term.
That is why neobanks design only mobile banking services prioritizing UX research, key user scenarios, information architecture, main user flows, mobile banking UI design and UX testing. Only after this mobile banking UX design stage is achieved is it possible to start developing a mobile banking application. Otherwise, it can end the same as in construction without blueprints─the “building” will turn to ruins.
Check out the best UXDA articles about mobile banking interface design and mobile UX engineering.
Is it possible to unite dozens of traditional banking features in a single Neobank app? The answer is “yes” if you combine cutting-edge technological innovations and banking user experience.
UXDA is selected to demo at the FinovateEurope 2019 conference in London. Previously organizations such as Google, Capital One, Apple, American Banker, Barclays, Business Insider, CNBC, Deloitte, Ernst & Young, Forbes, JP Morgan Chase have attended.
The case study of Light Bank shows how to design the simplest and the most beautiful and awarded banking design in the world, at the same time keeping the full-scale banking functionality.