It took one year for the Bank of Jordan’s mobile banking app to go from a 2.8 to 4.7 star rating on Google Play. How? By teaming up with UXDA to create a comprehensive UX transformation.
Statistics on how and why Fintech use design to disrupt banking industry. What can we learn from it to gain success?
Why do users sometimes still put up with complex banking services, even though they might have experienced an alternative that's much more easy and user-friendly?
Out of date back-office systems hold banks back from digitizing and providing the best user experience. We collected a number of real-life cases that demonstrate the dramatic impact inner culture has on customers.
We may define banking solutions design as a process of researching, analyzing, planning, and drawing with the aim of creating a digital interface that allows customers to remotely access a needed service from their bank. Digital product design can be provided for any type of banking solution, including:
Digital banking solution design must be unique and maximally correspond to the features of a particular solution. This is the only way to ensure the best fit to customer needs and business goals.
As the first UX agency for banking solutions, UXDA has created a financial design methodology based on a Design Thinking approach, User Centered Design methods, Jobs To Be Done (JTBD) practice and UX design tools. UXDA methodology offers not only usable designs and appealing banking solutions, but also helps to implement an experience mindset, design approach and user centered values into the DNA of the financial business. This makes it more competitive and innovative in the long term.
Check out the best UXDA articles and insights about banking solutions design processes.
Total digitalization has brought changes to the finance industry and the future open banking revolution will prioritize UX Design.