Finance companies could upgrade their banking ecosystem to a mobile banking Super App using 10 Fintech trends.
Is it possible to improve the customer experience of a financial app in just a few days? We continue our four-article series to guide you through 20 examples that demonstrate how you can skyrocket the customer experience of your financial product using the power of financial UX design.
You can instantly increase the overall user satisfaction by easing their most common struggles. In fact, by reading this article, you can detect improvement points using the power of the financial UX design, thus achieving great results with little effort.
It took one year for the Bank of Jordan’s mobile banking app to go from a 2.8 to 4.7 star rating on Google Play. How? By teaming up with UXDA to create a comprehensive UX transformation.
In the modern world, even non-banking customers have smartphones, which is why mobile devices have become the key channel for financial services. We can define a banking app design as a process for creating architecture, functional requirements and graphical interfaces for mobile banking applications. Finance app design differs from other mobile application design due to its complexity and impact on the customer’s life. Any mistake caused by misunderstandings in a financial app can lead to disastrous consequences for the user.
A beautiful app design is the result of the highest competence and experience of financial UI designers and UX architects who empathize with users’ feelings, needs and pain points. The best banking app is a simple one, but simple doesn't mean primitive. Banking innovation and cutting-edge experience design allows for the transformation of any banking product into an easy mobile banking app. Banking of the future will disrupt the industry and create smart banking apps using artificial intelligence in banking.
The customer experience depends on interactions with the banking app UI (user interface). If your finance app design is frustrating, boring and outdated, the customer could switch to a competitor’s solution. This transforms the question of"How to create a banking app?" into "How to design a banking app?" A great development team and insane marketing budget will not succeed if the banking app architecture and user interface do not address users’ needs.
Therefore, a nice UI banking app that is based on recent finance app design trends is not enough. A modern financial services app design should start with financial UX architecture. You need to take into account user psychology and behavior, business goals, technical requirements, competitors, customer needs and expectations and the overall industry context. Mobile UX design should be the number-one priority in developing the best banking app.
Check out UXDA articles and insights about the best banking app design processes and tips.
Is it possible to unite dozens of traditional banking features in a single Neobank app? The answer is “yes” if you combine cutting-edge technological innovations and banking user experience.
There's no doubt - UX design is the key to success in the digital age. We have created a collection of our latest and most refreshing designs to prove - banking can be beautiful, easy-to-use and yet maintain the full functionality.
The case study of Light Bank shows how to design the simplest and the most beautiful and awarded banking design in the world, at the same time keeping the full-scale banking functionality.
There are so many beautiful visualizations of banking interfaces on Dribble and Pinterest. Unfortunately, if you look closer, quite often they are meaningless from the user experience perspective. Many of them are just beautiful animations that ...
You will be surprised to hear what our customers reveal about UXDA work process in independent Clutch research. I am happy to announce that UXDA’s NPS (Net Promoter Score) has reached 76 points — the same level as Apple, Amazon, and Netflix.