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Experience

Experience is what differentiates a good product from a bad one. What's the best way to delight customers with a top-notch user experience? We unravel the secret ingredients to creating the perfect user experience for financial digital products.

It took one year for the Bank of Jordan’s mobile banking app to go from a 2.8 to 4.7 star rating on Google Play. How? By teaming up with UXDA to create a comprehensive UX transformation.

Alex & Arita

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🎧 The Financial UX Matrix: How to Become a Disruptor in Banking

Companies with disruptor culture have the greatest potential. These businesses maximize their chances of success with Value and Design. These elements affect the formation of customer experience within any business. How finance companies can use this knowledge to establish disruptive culture?

Banking UX Strategy: Digital Banking Trends & Challenges (2020)

20 straightforward banking UX design trends, challenges and opportunities to create amazing financial services.

🎧 The UX Design Formula for Financial Product Success

Spending 15 years in business, creating hundreds of different kinds of digital products and studying their growth, I have extracted a straightforward formula that explains what determines the success rate of any digital product.

Don't Let Financial Services Fail Ignoring the Problem-Solution Cycle

Why some digital financial products are demanded and loved by the customers while others bankrupt? In the series of "Financial UX Explained" we look at the Financial UX Methodology.

🎧 Guide to Successful Digital Transformation in Banking Through Value

How can financial companies survive the GAFA attack and ensure a successful digital transformation while it's not too late? The only way to avoid losing clients is to focus sharply on the value financial product provides to the customers.

Banking Industry Cuts Millions of Jobs Forced by AI and Digitization in Banking

Million of bank employees will lose their jobs in next decade, and the reason for that is technology: digitization in banking, AI in banking.

Get Rid of a “Marketing Mindset” That Ruins Digital Transformation in Banking

We highlight the differences between thinking in a “new way” versus “the old one.” These differences can explain why some products are successful in the modern digital environment while others are not.

Digital Banking Trends 2020: UX is the Fuel for Fintech Disruption

10 digital banking trends of 2020 that brutally open eyes on the approach of disrupting financial businesses. Check out your ability to integrate user-centricity at all levels of the company.

How Fintech Design is Disrupting Banking Industry

Statistics on how and why Fintech use design to disrupt banking industry. What can we learn from it to gain success?