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Experience

Experience is what differentiates a good product from a bad one. What's the best way to delight customers with a top-notch user experience? We unravel the secret ingredients to creating the perfect user experience for financial digital products.

There are many digital financial products on the market; some of them excel, while others lack demand and have to fight for their survival. What determines whether a product succeeds or fails?

Alex

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Financial UX Design Methodology: the Value Pyramid

We have all heard about products that offer multiple features but still do not retain their market share. On the other hand, there are the “lucky ones” that seem to do nothing but get incredible demand.

UX Design Checklist: Is Your Banking User Centered? (+ UX tips)

It has never before been so critical for financial product success to deliver according to customers’ needs and wants. How is your banking doing at tackling the challenges of the experience age?

Seven Proven UX Design Hacks for Creating a Delightful Banking Experience

Here are UX hacks based on UXDA expertise, knowledge and experience to help bring more user-centricity into your financial service so you would be able to delight your customers with an exceptional experience.

“Marketing Mindset” Ruins The Transition To the Digital Age

We highlight the differences between thinking in a “new way” versus “the old one.” These differences can explain why some products are successful in the modern digital environment while others are not.

Does Your Mindset Fit the Digital Age and How to Improve It

There are hugely successful digital companies that achieve fantastic results with minimal resources. What's their secret? We’ve identified five brilliant trends that lead the transition to digital and make it successful.

VIDEO: The Underestimated Power of Design in Banking Transformation

There's a great misconception about digital products that not a lot of people are aware of - design is NOT a matter of how your product looks like, it is about what your customer feels, the emotions.

How to Succeed In The Digital Age: 10 Brutal Truths Every Bank Has to Admit

Out of date back-office systems hold banks back from digitizing and providing the best user experience. We collected a number of real-life cases that demonstrate the dramatic impact inner culture has on customers.

Success in Digital Transformation Depends on Mindset (+20Min Video)

We are witnessing how digital technology disrupts the financial industry. Placing the focus on customer expectations and behavior completely changes the rules of the game ─ something that new technology implementation is not achieving for everyone. Why?

5 UX Values of Digital Vendors Determine the Future of Banking

The digitalisation of the banking industry is rising, especially due to ready-to-use digital banking solutions provided by IT vendors. But are these solutions really best for their users? What threats can appear for the financial industry in the future...