UXDA financial insights

Banks Are Doomed If They Don't Care About User's Pain Points

Jan 22 2018

Finance Digitalisation causes many banks to adjust their approach to the development of their products and services. Today, more and more financial companies evolve by creating user-centered services and simpler and more convenient solutions...

Banking Should Meet Young Customers’ Expectations to Survive

Jan 11 2018

In recent years there has been growing a discussion on the ability of traditional businesses to adapt their services to the expectations of customers born after 1980. What should traditional businesses consider in order to offer a service that will ...

The Open Banking Revolution of 2018 Will Take UX Design to the Forefront

Dec 19 2017

Throughout history, banking has remained a closed industry, monopolizing the majority of other financial services. Total digitalization has brought changes to the industry. FinTech gives users the right to choose an alternative...

How Banking Can Miss Out on Success in 2018: 5 UX Questions

Dec 14 2017

Finance has always been quite conservative but it hasn’t missed out on technological progress. Due to the development of technologies, banks are becoming separated from their customers. According to research, 40% of American bank customers don’t go to...

TOP10 Misconceptions about Financial UX Design

Oct 12 2017

Annually, thousands of digital financial services are launched around the world. Many of them do not achieve their goals. This is partly due to the design or, specifically, to the design approach of the creators. Many of these products could be...

Alberts Pumpurs
Account Director & UX Architect

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